Welcome to Houdini Plumbing. We are committed to protecting the privacy and security of our customers and website visitors. The Privacy Policy below outlines how Houdini Plumbing (“we”, “us”, or “our”) collects, uses, discloses, and manages your personal information.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Contact Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details, billing address, and purchase history. (Note: Payment details are processed by a secure third-party payment processor.)
- Usage Information: Information about how you use our website and services, including IP address, browser type, and device information.
2. How We Use Your Information
Your personal information is used for the following purposes:
- To provide and improve our services.
- To process transactions and fulfill orders.
- To communicate with you, including responding to your inquiries and sending service-related communications.
- For marketing purposes, if you have opted-in to receive such communications.
3. Information Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. Your information may be shared with:
- Service providers who perform services on our behalf, such as payment processing and delivery logistics.
- Law enforcement or other government agencies, if required by law or in response to a valid request in connection with a legal proceeding.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
5. Your Rights
You have certain rights regarding the personal information we hold about you, including the right to access, correct, or delete your personal information, subject to certain exceptions.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: 03 9917 5458
- Address: 2/1 Orange st Williamstown North Vic 3016
